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… because people heal better together

Welcome to our Community!

RCA is part of a growing national movement dedicated to providing affordable accessible healthcare.

RCA offers individualized acupuncture treatments from skilled practitioners in a safe, comfortable, community setting. We welcome patients from all walks of life, with all kinds of health concerns. What you pay is up to you, as long as that amount allows you to come in often enough to feel really great.

You’re in good hands at RCA. We’ve successfully treated thousands of clients, of many age groups, who have struggled with a variety of illnesses and ailments in their lives. We are glad you found our clinic and are excited to be your neighborhood place for everyday healing.

Want to see the clinic in action? Watch this brief video.

Click here to check out what patients are saying

Our Appointment Times:

Mon: 9-1 & 2-6
Tues: 10-2 & 3-7
Wed: 9-1
Thurs: 10-2 & 3-7
Fri: 10-3
Sat: 9-1
Sun: Closed
Walk-Ins Often Possible
Appointments Recommended

KEEP UP TO DATE, SUBSCRIBE TO OUR NEWSLETTER

Upcoming Closings:

Tentative dates: Janeane is scheduled to report for jury duty the week of January, 26th. If she is selected, we will be closed: 1/26 from 2-6, 1/27 from 10-2, & 1/29 from 10-2. Stay tuned & schedule accordingly!

Hear what some of our patients have to say about their experiences visiting RCA and receiving acupuncture treatments.


Testimonials

I was diagnosed with Rheumatoid Arthritis in 2013, and received chemotherapy and other toxic drugs as treatment for the disease. After a year, I decided to stop because the toxins made me feel lethargic, sickly all the time, and I was still in great pain. I started coming to RCA in April 2014. Since then, I have experienced a great reduction of inflammation and have no pain! Acupuncture has been a miracle for me.

Cindy Mark

This is one of the best places to heal! My experience here has been nothing but amazing! It's so unique because of it's community approach. I feel so supported being surrounded by others while I let the needles do their work.

Rachel DeRue

Acupuncture at RCA is a wonderful experience, one you can afford to repeat regularly! The environment is peaceful and the collective energy and community setting makes this a positively different experience. Whether for muscle pain, trouble sleeping or just needing a "tune up" Angela and Janeane have been there giving me successful treatments for years now! HIGHLY RECOMMEND!

Colin Coffey

I was nervous about trying acupuncture for the first time. (I am very afraid of needles regardless of the tattoos I may have) but Janeane & Angela made me feel very comfortable and worry free. I love the idea of community: not only receiving acupuncture in this setting, but making acupuncture affordable for everyone. I highly recommend this clinic to everyone!

Wendy Stumpf

After a month of consistent acupuncture treatments, both my body and my mind felt a sense of relief. I felt as if my nervous system had exhaled a giant sigh it had been holding onto for years. RCA brings holistic medicine to our community in an affordable and loving way.

Jessicah Coulston

My experience at the clinic has always been an excellent one! Everybody is very professional and courteous. The atmosphere is always very relaxing. The practitioners are very detailed in providing what the client needs. Being able to relax and get treatment regularly is so important and what a perfect environment to do it in! I would recommend it to anyone!

Cynthia Williams

I never was a big believer in acupuncture, but Janeane helped me cure the pain in my shoulder caused by what I believe was a small tear in my rotator cuff. A few days later someone asked me if the acupuncture had helped. I moved my left shoulder around, and to my surprise it was painless for the first time in probably a year.

Steven Brandsdorfer

Cheapest Pokes in Town.

Newbie? Here’s the Quick Paperwork.

New patients are invited to complete these forms prior to arriving at the clinic. You can either bring them to your first appointment already completed, or please arrive 15 minutes early and we will have them waiting for you to fill out in our reception area.

How much does it REALLY cost?

Community acupuncture is available for $15 – $35, with an extra $10 intake fee due at your first visit. You decide what fits your budget so that you can receive acupuncture. No financial questions asked. How can we make it so cheap? Read this.

What forms of payment do you accept?

RCA currently accepts accepts Cash, Check, and most popular Credit Cards (Visa, MasterCard, and Discover ). Feel free to ask for additional details.

*There is an ATM on the first floor of our building outside of Salena’s restaurant for your convenience.

Does my Insurance Plan Cover This?

That’s between you and them. Because we use a sliding scale, they won’t let us submit bills (It’s their funny rule, not ours). We can give you a receipt that you then submit to your company, and some people have been able to get reimbursed this way. But most people recognize that $15 – $35 is basically what they would have to pay with a co-insurance, co-payment, or deductible…and so very few people choose to deal with the bureaucracy and hassle of 3rd party reimbursement.

Do keep in mind the cost of an acupuncture treatment here at RCA can be substantially less than a discounted rate on a typically-priced acupuncture visit – or even a typical insurance co-pay.

Frequent Recliner Cards:

Some people would prefer to pay for a bunch of treatments at once, rather than at every visit. That’s OK with us. We offer 10-punch cards* on a sliding scale, and again you decide what works for you (suggested fee = $150 – $350). After 10 acupuncture treatments you receive the 11th one FREE! It’s our way of showing gratitude and supporting you in making acupuncture a consistent part of your self-care plan.

* You must receive 10 treatments within 6 months to obtain your freebie. There is no expiration on the cards, and refunds are available for unused treatments.

What if I have to cancel my appointment?

We reserve an appointment time for you and ask that you call us or cancel your appointment online if you cannot keep it. In respect and consideration of other folks who also need appointments, we ask for 24 hours’ notice in advance of an appointment that you’ll not be able to keep. All appointments that are cancelled with less than 24 hours’ notice, or are missed altogether without letting our front desk know, will be charged a $10 fee payable at the next visit. We do also recognize that emergencies happen, and would be happy to consider these on an individual basis, of course.

A Word About Our Special Monthly Promos

We like to offer discounts to patients as our satisfied patrons do most of our advertising via word of mouth, and we appreciate patients spreading the word about RCA within their communities. Our rates are affordable because we can treat patients in volume but require a constant influx of new patients as others feel better and stop coming. If you have a promo suggestion and are able to share it by email and put up flyers, we’re all ears!

$10 for 10 Days: We often offer this promotion to a specific segment of the work force (e.g. artists, teachers, nurses) or a specific group of people (e.g. veterans, students, seniors, unemployed). This special rate is open to anyone who qualifies, as many times as you like, between the 10th and 20th of the month. If you are visiting for the first time, the $10 new patient fee still applies.

Upcoming 10/10 Specials:

January 10-20: Retail Workers
February 10-20: Students
March 10-20: Small Business Owners

Upcoming Events:

It’s our 6-year anniversary! Over 33,500 ‘acunaps’ and counting.

To celebrate, we are hosting a party on Friday, January, 23rd from 5-7pm. There will be munchies, raffles, free chair massage and free mini reiki sessions.

All are welcome. Join us!

STAND UP FOR AFFORDABLE ACUPUNCTURE: JOIN POCA

The People’s Organization of Community Acupuncture (POCA) is a co-op for all people who have a stake in making affordable acupuncture available far and wide. RCA staff and many patients are POCA members. Please consider signing up to support increased access to affordable acupuncture all over North America. You can join for as little as $25 and your membership includes:

  • access to special promotions at RCA
  • free treatment from any POCA clinic the week of your birthday
  • 3 FREE first treatment certificates for your friends and family to use at any POCA clinic
  • new patient fees waived for you at POCA clinics
  • access to online forums to connect with acu-punks and patients
  • volunteer opportunities in local clinics and in POCA
  • voting in annual board elections and running positions in the
    cooperative

GIVE SUPPORT FOR AFFORDABLE POCA TECH logoACUPUNCTURE EDUCATION

If you’ve experienced community acupuncture, you’ve realized what a powerful force it can be for both individuals as well as communities. As individuals gain an affordable, sustainable way to deal with stress and pain, the ripple effects reach deeper into families and friends. POCA’s goal is to bring these effects to people all across the continent. But in order to do that, we need more community acupuncturists…and in order to do that, we need a school to train them affordably.

POCA Tech is a low-cost, non-profit school to train community acupuncturists like us to be able to work in clinics like RCA. It is POCA’s biggest project to date. POCA Tech will be the first-of-its-kind. It will provide affordable acupuncture training to bring affordable acupuncture to communities like yours. Whatever you can do to help us reach this goal would be appreciated greatly. Donations are welcomed, but also just taking a moment to spread the word about the school’s fundraising goals on social media helps!

DONATE HERE

CLICK HERE TO LEARN MORE ON POCA TV

VOLUNTEER WITH RCA

Want to spend more time at RCA and help bring fresh energy to our clinic and the community acupuncture movement? Opportunities are available for those interested in volunteering for POCA and providing hands-on support at RCA. Examples include: front desk support, cleaning, laundry, flyering etc. (read more…)

If you are interested, email info@rochestercommunityacupuncture.com or stop by to pick up a volunteer application. Our clinic would not be successful without the support of the communities we serve!

SPREAD THE WORD

We are able to provide affordable acupuncture primarily because we see a lot of people. Our clinic relies very much on word-of-mouth referral, so please let the world know!

  • Grab some cards from the clinic to hand out
  • Hang up a poster at your favorite coffee shop or local hang out
  • Join our mailing list to receive our monthly newsletter and invite others to join as well
  • Like us on Facebook
  • Follow us on Twitter
  • Check in with your mobile phone
  • Write an honest review of your experience on Yelp or Google

Our Staff

Rochester Community Acupuncture opened in January 2009 as a way to offer an alternative to the high cost of acupuncture in our community. Over 33,000 acu-naps have been taken in our chairs since then.

Along with our colleagues at The People’s Organization of Community Acupuncture (POCA), we work to employ, encourage, train and mentor licensed acupuncturists who wish to follow the Community Acupuncture clinic model, helping to make acupuncture available to anybody in the U.S. who is interested, regardless of means or insurance coverage.

Meet the acupunks:


  • staff3

    Janeane Munn, L.Ac.

    Co-Founder

    Janeane is a graduate from The Finger Lakes School of Acupuncture & Oriental Medicine and is licensed to practice acupuncture in New York. She lives in the Culver-Merchants neighborhood with her husband, daughter and Cockapoo (who is often mistaken for a Muppet). In her spare time, she enjoys yoga, reading the fantasy series ‘A Song of Ice and Fire’, going to shows (esp. her husbands local rock band) and watching her toddler discover the many wonders of life.


  • staff2

    Angela Pauling, L.Ac.

    Co-Founder

    Angela also received her training and degree at The Finger Lakes School of Acupuncture and Oriental Medicine. She is a NYS licensed acupuncturist. Angela, her husband and son love city living and reside in the Highland Park neighborhood, where they hike, bike, run and play. 


Village Gate
302 N. Goodman St. Suite 403
Rochester, NY 14607
585.287.5183

Our clinic is conveniently located at Village Gate, 302 N. Goodman Street, 4th floor. We are in the same building as Salena’s Mexican restaurant and The Onondaga School of Therapeutic Massage.

Parking:

Parking is available in the lots to the side of our building (there is a giant mural painted on building 302) or to the back behind building 274.

If you park behind building 274, walk inside and past The Gate House restaurant. There will be an exit to your right. This will take you out into the courtyard. You will see Salena’s across to your right. This is our building.


Contact Form

The Acupuncture Newbie Guide.

Most of these questions and answers are taken from the book, ‘Why Did You Put That Needle There?’ by Andy Wegman of Manchester Acupuncture Studio. Andy has graciously given us permission to share some of its content here, and you can also download it for free or buy a copy from Amazon. The book is also available in our reception area to read while you wait. It is a great primer for people who are new to acupuncture.

Can acupuncture help me quit smoking?

Acupuncture is an effective treatment that has helped many people to overcome addiction, in general.

While acupuncture is not a quick fix, meaning it will not make you quit smoking, it can help minimize cravings and help take the edge off of withdrawal. Because of its proven effectiveness, the National Acupuncture Detox Association (NADA) has developed a simple acupuncture protocol to assist in the detoxification from addiction, including quitting smoking. This protocol is widely used in detox clinics and withdrawal management centers. (read more…) 



Acupuncture is a useful tool, but it is only useful to the extent you use it. For smoking cessation, frequent treatments are recommended, usually three or more times per week for at least 3 weeks. It is important to be committed to quitting smoking when you start your smoking cessation program, as this will increase your chances of success.

Contact us to learn about our special “stop smoking” package.

I am pregnant – can I still get acupuncture?

Yes! In fact, there are many reasons why an expecting Mom would benefit from a string of treatments. Here are a few we’ve seen here in clinic: Managing gestational diabetes and thyroid changes during pregnancy, nausea, heartburn, low back pain and sciatica, wrist pain, insomnia, stress and anxiety, urinary tract infections, threatened miscarriage and breech position of the baby. Many ‘overdue’ Moms use acupuncture to help induce labor when faced with the prospect of chemical induction.

In addition, after the baby’s birth acupuncture can assist new Moms to recover strength and build back reserves while helping to manage common post-partum problems like: depression, insufficient lactation, mastitis, night sweats, fatigue, and persistent uterine bleeding.

Do I have to take my clothes off for treatment?

Absolutely not. Occasionally, we may need to have access to areas just above the knee or up to the shoulder joint, in which case we’d ask you to wear shorts or a tee shirt.

But by and large all it takes to get ready for treatment is to roll up pant legs and shirt sleeves, as points on the lower arms and legs are the most commonly used in community clinics. No need to take any other clothes off.

What else do I need to know about my first treatment?

A few housekeeping details: Bring whatever you need to make yourself comfortable, such as earplugs or headphones with music as a certain amount of noise in the clinic is inevitable; we have eye pillows and blankets, but if you prefer your own, you can bring those too. Take all personal belongings with you into the treatment room, and keep your shoes on until you sit down in your chosen recliner. Coat hooks are available by the bathroom or blanket basket. There are bins next to each chair where you can store your shoes and any loose items (this helps keep them out of the way so we don’t trip over them while treating you!).

Remember that our community works best when everyone is reasonably flexible. One of the things we love best about our clinic is how many different kinds of people enjoy coming here for acupuncture – but some of them do snore, it’s true.

Can I just walk-in or do I need an appointment?

Many of our patients appreciate being able to make same-day appointments. We get it- you don’t always know ahead of time when you will want acupuncture, and if you suddenly get a free hour, you might want to fill it with a treatment! But we also really hate to turn anybody away. So while we will try to accommodate walk-ins whenever possible, we ask that you please make an appointment, even if it’s only calling ahead to make sure there’s room in the schedule before you leave your house. If you show up without calling, you are taking the chance that we might be 100% booked for the next few hours or even the whole day – it doesn’t happen often, but it does happen. If you walk in without an appointment, we need to treat the people who have appointments before we treat you, so you might have to wait a lot longer than we’d like.

*The last appointment available to walk-in patients is 30 minutes before closing.

How can you afford to charge so little?

Because we treat lots of people. What’s most important to a community acupuncturist is simply to give many people the chance to receive treatments. Likewise, the business needs to see many people to make ends meet.

Plainly said, we want acupuncture to be readily available as a means to help take care of the health of our neighbors and communities.

Will I have to come get acupuncture forever to keep feeling good?

For short-term issues, a handful of acupuncture treatments should do the job. For chronic or long-standing issues, a maintenance schedule of some sort would be in order to keep systems running smoothly and steadily after the initial period of relief and change.

For example, patient Melissa comes in for help with pain and swelling from a new ankle sprain less than 24 hours old. This type of injury responds best with acupuncture treatments two out of three days, which would probably be plenty to help Melissa’s body sort out her injury.

On the other hand, David gets acupuncture treatments to work toward better management of long-term anxiety and insomnia that he’s struggled with for five years. Chances are good he’ll start to see clear changes in the pattern and intensity of his symptoms with steady treatments over four weeks or so. After this time, his acupuncturist will likely recommend regular but less frequent treatments for another stretch of time to help make sure the process of change continues moving forward. Once David finds himself in a place where he’s consistently happy with his sleep and anxiety levels, he’ll know it’s time to dial back the frequency of his treatments even further. The aim here is to provide as few acupuncture treatments as possible while maintaining gains made.

How soon will I start to see changes?

This depends on what you want to be addressed, how long it’s been present and your general state of health. Typically, short-term (acute) problems will respond within just a few treatments, while longer-term (chronic) problems may take up to twelve or more treatments before you’re likely to see consistent changes. (read more…)

This is a question that should be addressed with your acupuncturist during your first or second visit.

How many treatments will I need?

For acupuncture to have lasting results, you need to have it frequently enough to result in progressive improvement. One or two sessions will feel good due to acupuncture’s relaxing effect, but will not usually resolve a health problem. Once or twice weekly for several weeks is often required to make progress on most kinds of health problems, though for some conditions we may want to see you more frequently, or over a longer period of time.

Click here to read more about treatment planning.

What can I expect after a treatment?

In general, you can expect to feel relaxed for several hours following an acupuncture treatment. You may feel sleepy, or you make have more energy than when you came in. Some people get immediate relief (in varying degrees) while others find their symptoms recede gradually over a few days or more. Everyone responds to acupuncture differently.

For information on how to take care of yourself after an acupuncture treatment, click here.

For information about infrequent but possible side effects of acupuncture, please click here.  None are life-threatening and all typically are fleeting. Still, they are good to be aware of so that if you do experience them, you know they’re normal and nothing to be too concerned about!

Am I missing out on good acupuncture points while in Community Acupuncture?

You aren’t missing out on anything. No matter what style of acupuncture you receive or with whom, there will be excellent and effective points used, and good points that are not chosen. No one kind of acupuncture is able to use all of the acupuncture points at once – nor should they…that would be a heckuva lot of needles!

We think your best bet is to leave the point selections to your acupuncturist, while giving them feedback about how treatments are helping to change patterns of illness or injury for you.

So…how does all this work?



This is the million-dollar question. The answer is – there is most likely not one answer. Whether seen as a result of particular chemical/hormonal processes, movement of bio-electricity, vascular excitement, regulation of the central nervous system, connective tissue communication, ‘placebo’ effect, positive thinking or the manifestation of qi (energy), acupuncture works.

What happens during a typical follow-up treatment?



After paying for the visit and scheduling future visits (if needed) our patients will bring themselves into the treatment room on their own and make themselves comfortable in a recliner of their choice. After a brief conversation in whispers between patient and practitioner, pulses are taken, and we look at your tongue. Depending on a variety of factors, a specific point prescription is selected. Typically after this time people feel very sleepy and will nap or rest for a while.

What should I expect for my first treatment?

You’ll need to fill out forms, which can take a few minutes to finish, so please come 10-15 minutes early to complete them. Or, you can download these forms and have them filled out as best you can for your visit ahead of time. This helps support us, since it reduces the amount of paper shuffling on our end. The forms are in PDF format.

There is a $10 one-time consultation fee due at your first visit.

After paperwork is done, you’ll then consult with your acupuncturist to discuss your health concern(s) after which time a treatment plan will be recommended for you. Your acupuncture treatment comes next.

Please wear loose, comfortable clothing. You’ll just have to roll your sleeves and pant legs up, in order to get ready for your treatment, as we use styles of acupuncture which allows us to select points primarily on the arms and legs. We will also ask you to remove your socks and shoes. From here on out, your job is to kick back and enjoy a good rest.

What are you injecting through the needles to make this work?

Nothing. And we couldn’t if we tried. Needles that acupuncturists use are a filiform type, which means they are solid, not hollow like the type of needles ‘shots’ are given through (hypodermic syringe).

In fact, a standard-sized hypodermic syringe can hold about a dozen averaged-sized acupuncture needles inside of it.

Why do I feel sleepy once the needles are in?

To be honest, we’re not sure. There have been many attempts at explaining why this happens and why acupuncture works in general. Our sense is the presence of the needles causes our central nervous system to move into a clear pattern of rest (parasympathetic), allowing for our quickest healing and recovery to take place. Not unlike when we sleep at night.

This may explain why acupuncture is so effective at helping people overcome the many troubles associated with high stress levels- a state we find ourselves in which is characterized by our nervous systems staying in a ‘fight or flight mode’ (sympathetic) for extended periods of time.

Remaining in this state for long periods of time can keep us from recovering in an ideal way, leading to nagging injuries, sleeplessness or illness.

We can tell you, helping people into a sleepy state is one of the most predictable and best effects acupuncture has to offer.

Do you sterilize needles?

When people ask this, we think there may be an assumption that we are re-using needles. This is not the case at all. For the last 15-20 years, acupuncturists have used one-time use, sterilized, disposable needles as the industry standard. So, there is no re-using of needles. Even from one part of the body to another.

Sterile package opened, needle in, needle out and put into a bio-hazard box to dispose of responsibly and that’s it.

Do the needles hurt?

Not really much at all. However, getting an acupuncture treatment isn’t always painless. More than anything a treatment should be a deeply relaxing and sleepy slice of time for you.

Here’s what we’d like our patients to know: You may feel a bit of a pinch when the needles are tapped in, but this should ease right away. If you continue to feel a pinching or a burning sensation at the needle site any longer than this, let us know. It means we haven’t placed that needle real well. If on the other hand you are feeling a slight ache or heavy feeling near the needle, this is usually a good sign – a clue that the body is reacting in a productive way.

The bottom line is that as long as the feelings around the needled areas don’t keep you from closing your eyes and napping for a little while, we say let them be.

For more information about what acupuncture can feel like, click here.

What’s the difference between a visit to a typical acupuncture practice and a community acupuncture practice?

Most acupuncture treatments in the United States take place on a table in a room by oneself. This is not traditional in Asia, where acupuncture usually occurs in a community setting. We all know the value of ‘power in numbers’, right? Would you prefer to eat in an empty restaurant, or one that is full of people and bustling?  Or how about an empty movie theater? Us too!

Our clinic uses recliners, clustered in groups, in a quiet, soothing space. A healthy group setting creates a dynamic that can be used for all of our benefit in an acupuncture clinic. Receiving treatment in a community setting has other tangible benefits, as well: it’s easier for friends and family members to come in for treatment together and many patients find it comforting to be surrounded by others rather then left alone during their treatment and a collective healing environment occurs.

In addition, the community setting allows patients to decide how long their treatment will take, as the ‘right’ amount of time resting with needles varies from person to person, visit to visit. This can take anywhere from thirty minutes to an hour. You can stay as long as you feel comfortable doing so – or until an hour is up! When you are feeling as though you are ready to end your visit, or need to get our attention, just give us a wink, nod or smile, and we will remove your needles or be available otherwise. If you need to leave by a certain time, please let us know in case we need to wake you up.

Lastly, our clinic employs a sliding scale fee schedule to help make acupuncture available to the whole community.

Why would I want to get acupuncture?

People get acupuncture for many different reasons.
Here are a few responses to a question that may have hundreds of answers…

  • to help you relax
  • to help you feel more energized
  • to help you avoid illness/injury
  • to help alleviate physical pain
  • to help you think more clearly
  • to help you stop thinking (especially around bedtime)
  • to help with digestive issues (including GERD and IBS)
  • to use alongside many conventional therapies/medications for the purpose of augmenting their effect and lowering doses
  • to add legitimate choices for your health care assistance.

The World Health Organization (WHO) has recognized acupuncture as a valuable healing modality for over 40 specific health conditions, including:

  • Addictions
  • Anxiety & stress
  • Allergies & Asthma
  • Coughs & colds (including sinus congestions, sore throat, fever, body aches)
  • Depression
  • Digestive issues (including constipation, bloating, gas, diarrhea, heartburn)
  • Headaches or migraines
  • High blood pressure
  • Infertility
  • Insomnia
  • Lower back pain
  • Menopausal symptoms (including hot flashes, night sweats)
  • Menstrual problems (including PMS, painful / heavy periods, absence of periods)
  • Morning sickness
  • Muscle or joint pain
  • Sciatica
  • Side-effects of medications (e.g. chemotherapy)
What is acupuncture?

Acupuncture is one of the oldest, most common and dependable medical therapies used in the world. It is by nature simple, safe and effective health care.

Acupuncturists use thin, sterile disposable needles inserted superficially into specific areas of the body in order to help the body’s ability to heal itself. Over the three decades or so in which acupuncture has developed in the U.S., it has been proven to be not only exceptionally safe when performed by licensed acupuncturists, but statistically effective in an increasing body of scientific studies.